Shipping & Returns

Shipping Policy

At Tiger Roarz, we strive to get your premium golf apparel to you as quickly as possible so you can show off your style on the course.

Shipping Timeframes

• Standard Orders: All standard products will be shipped within 48 hours after placing an order.
• Custom Orders: Custom made orders typically ship within 7-10 days after placing an order.

Shipping Methods

We ship all orders via reliable courier services to ensure your Tiger Roarz products arrive safely and on time. You'll receive a tracking number via email once your order has been shipped.

Return Policy

We want you to be completely satisfied with your Tiger Roarz purchase. If for any reason you're not, we offer a straightforward return policy.

Return Eligibility

• Returns are accepted within 30 days after you receive your item.
• For a full refund, items must be returned in their original packaging with tags still attached.
• Items must be unworn, unwashed, and in the same condition as when you received them.
• All custom made orders are final and non-refundable.

How to Return

1. Contact our customer service team at info@tigerroarz.com to initiate your return.
2. Include your order number and reason for return in your email.
3. Our team will provide you with a return shipping address and any necessary instructions.
4. Once we receive and inspect your return, we'll process your refund to the original payment method.

Shipping FAQs

Q: How much does shipping cost?
A: Shipping costs vary depending on your location and the items ordered. The exact cost will be calculated at checkout before you complete your purchase.

Q: Do you ship internationally?
A: Yes, Tiger Roarz ships worldwide. International shipping times and costs vary by location.

Q: Can I expedite my shipping?
A: Yes, expedited shipping options are available at checkout for an additional fee.

Q: Will I receive tracking information?
A: Yes, you'll receive an email with tracking information once your order ships.

Q: What if my package is lost or damaged?
A: Please contact our customer service team immediately if your package arrives damaged or doesn't arrive at all.

Returns FAQs

Q: Can I exchange an item instead of returning it?
A: Yes, exchanges are available for different sizes or colors of the same item. Please contact customer service to arrange an exchange.

Q: How long will it take to process my refund?
A: Once we receive your return, refunds typically take 5-7 business days to process and appear on your original payment method.

Q: Who pays for return shipping?
A: Customers are responsible for return shipping costs unless the return is due to our error or a defective product.

Q: Can I return a sale item?
A: Yes, sale items follow the same return policy as regular-priced items, provided they meet all other return criteria.

Q: Why are custom orders non-refundable?
A: Custom orders are made specifically for you according to your specifications, which is why they cannot be returned or refunded.